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How barges888 Handles Your Personal Data

This Privacy Policy tells you exactly what data barges888 collects when you open an account, deposit via DANA, OVO, or GoPay, and use the lobby — and what we do with it.

Account data handled with careDANA, OVO, GoPay payment info protectedCookie use disclosed clearlyYour rights explained, no jargonContact path for data requests
barges888 How barges888 Handles Your Personal Data
DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct, or remove data we hold about you, our support team handles these requests directly. You can also raise a concern about how your data was used during a deposit or account verification step. We respond to privacy-related messages with the same priority as account queries — reach us through any of the channels below.

Live Chat Open the chat widget inside your account dashboard. Our team handles privacy and data requests alongside general account questions — start there for the quickest path.
Email Support Send your data request or correction query to our support email address shown in your account settings. Include your registered email so we can locate your record quickly.
Account Settings Some personal details — like your registered name or linked e-wallet — can be updated directly inside account settings without needing to contact support at all.
DATA HANDLING PRACTICES

How We Keep Your Information Secure

Security is applied at each layer where your data moves — from the moment you enter your OVO number during account setup, through to when a withdrawal confirmation is sent back to your GoPay wallet. Below is how we approach the four areas that matter most to our account holders in Indonesia, including players in Jakarta who access the lobby on mobile.

Encryption and Transmission

All data sent between your device and our servers travels over SSL-encrypted connections. This covers login, account forms, and payment details submitted when linking DANA or OVO.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies help us understand which sections get used most — you can manage these in your browser settings.

Data Retention

We keep your account data for as long as your account is active and for the period required under applicable regulations. If you close your account, we retain transaction records only as long as legally required.

Who Can Access Your Data

Access inside barges888 is role-based — support agents see what they need to handle your query; payment staff see transaction logs only. No department has blanket access to all account data.

Common Questions About Your Data and Rights

These are the questions we hear most often from account holders about how their information is stored, who sees it, and how to make changes. If your question is not covered here, reach us through live chat or the support email in your account settings.

We collect your name, email, and the e-wallet ID you use for deposits — DANA, OVO, or GoPay. We also log your IP address and device type for security monitoring during login.

We share payment data only with the processor needed to settle your transaction — for example, passing a GoPay reference to confirm a withdrawal. We do not sell your data to advertisers or third-party marketers.

Submit a data access request through live chat or the support email listed in your account settings. Include your registered email address so we can locate and compile your record promptly.

Yes. You can request deletion through our support channel. We will remove what we are able to under applicable regulations — some transaction records must be kept for the legally required period before deletion.

Session cookies keep you logged in. Functional cookies save lobby preferences. Analytics cookies track page usage in aggregate. You can disable non-essential cookies through your browser settings at any time.

We store a transaction reference and your linked e-wallet identifier for account reconciliation and fraud detection. Full wallet credentials are not stored on our servers — payment processors handle those separately.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.